Release Low Content Books on KDP for Amazon.
Use of Adobe Suite (Photoshop, Illustrator, InDesign)

Providing quality Customer Support, Creating German templates for CS and RFP

Support for Customers in English and German with FreshDesk.
Working with different Backends like PaymentIQ, Netent Backoffice, Jumio Game Matrix Karma, Jira and Confluence

Support for Customers in English and German with ZenDesk.
Working with different Backends like PaymentIQ, Simplify, NetentBackoffice,Karma, Splunk, Jira and Confluence

Support for Customers in English and German with Kayako.
Translating/Writing/Sending Newsletters with Symplify.
Supporting German VIP Players and assist VIP Manager with German customers.

Support for Customers (Chat, Email, Social Media). Preparing Trailhead Training.

Support for German Customers (technical, KYC and payouts).
Preparing Wiki for internal use and trainings material.